Repair Fees
Diagnostic – £20
A diagnostic fee will only be charged if you decide not to proceed with the suggested repair
Full Windows reinstall – WAS £75 NOW £50 – OVER 30% OFF !!!
Includes backup of your data, and reinstall of your programs, provided you have the install media/activation keys etc.
Malware removal – WAS £60 NOW £45 – OVER 20% OFF !!!
This applies unless the malware infection is deemed serious enough to require a full reinstall of Windows, in which case the reinstall fee applies
Replace laptop screen – WAS £40 NOW £30 – OVER 20% OFF !!!
Plus the cost of the screen – typically £35 to £60, though this may vary
PC Tune up – WAS £50 – NOW £45 – 10% OFF
A full hardware and software check/optimisation carried out in our workshop. Typical turn round time 2 working days
Work onsite – hourly rate – £30 NOW £20 – OVER 30% OFF
Some issues can only be addressed on site – e.g., internet connectivity, home networks, printer installations etc. First hour £30, thereafter in 15 minute increments
Smartphone/Tablet screen – £CALL
Depends on the device, what needs replacing, cost of parts, availability of parts etc.
Anything else! – £CALL
Parts
Stock
Due to the multiplicity of makes and models, we do not keep many parts in stock, preferring to order as required
Availability
Most parts can be obtained on a next working day basis, but we will let you know before ordering
Price
You will be charged the price we pay plus 20%, plus the shipping charge (if applicable). You are welcome to obtain your own part(s) for us to use, but unfortunately, we wouldn’t be able to handle warranty claims on your behalf
Guarantee
We will select the best parts for any repair and if you have any problems, we will claim on the manufacturers guarantee on your behalf
Parts – a warning!
Unfortunately, PC’s are not like washing machines, or vacuum cleaners, or dishwashers, etc. In the case of these domestic appliances, parts may be manufactured and supplied many years after production of the original machine ended. With PC’s, compatible parts may not be available for what seems like a quite recent machine, and may result in the need to replace more than just the failed component. We will warn you if this turns out to be the case with your device